Notifications of cancellations, refunds and requests for transfers must be made in writing.
In the event of a cancellation, TrainMe RTO will refund the fees paid in full if we are advised in writing of a cancellation more than 7 working days prior to the program
Requests for transfers to alternate courses/training can be arranged if TrainMe RTO is advised in writing more than 7 working days prior to the course/training
commencement date and there is availability on the selected course/training program.
In the event of a cancellation, less than 7 working days before the course/training commencement date fees paid will not be refunded or allocated to another course/training program.
TrainMe RTO Pty Ltd will not accept responsibility for changes to work commitments or personal circumstances within this 7 working day period.
A partial refund of fees paid may be available in the event of cancellation of a qualification subject to when the written notification of cancellation was received and the
number of programs within the qualification already completed.
If a participant fails to attend a program, program fees will not be refunded or allocated to another program.
Requests for substitutions are to be made in writing and can be made at any time up to 1 working day before the program commencement date.
Advertised prices are GST inclusive. The portion of the program or qualification fee attributable to the education component is GST free, however in accordance with GST legislation TrainMe RTO is required to charge GST on the portion of the program that relates to catering. Tax invoices that comply with GST legislation will be issued for all enrolments. The amount of GST will be separately identified on all tax invoices.
TrainMe RTO Pty Ltd reserves the right to cancel, postpone or re-schedule programs due to low enrolments or unforeseen circumstances. Where a fee refund is due to a participant a full refund cheque will be sent within thirty days.
The information provided by TrainMe RTO Pty Ltd was correct at the time of publication but may be subject to change. TrainMe RTO Pty Ltd reserves the right to change programs fees, dates, content, speakers or method of presentation at its discretion.
TrainMe RTO Pty Ltd does not sell or rent its Member, client or participant details to other organisations. The information on the enrolment form is for the purposes of processing registrations, creating and maintaining student records, keeping Members, clients and participants informed of upcoming events and products and to assist the Institute in improving its services. Please forward any enquiries you may have in relation to this matter to firstname.lastname@example.org